Crown is one of Australia’s largest entertainment groups. It has businesses and investments in the integrated resort and entertainment sectors in Australia and Macau and wholly-owns and operates a high-end casino in London. Explore general information about Crown Perth including the map of the resort and how to get around Crown.

Bolton Avenue and Great Eastern Highway,6100Perth

Situated on the banks of the Swan River overlooking the Perth city skyline, Crown Metropol Perth offers modern and stylish accommodation within a 15 minutes’ drive from Perth’s International and Domestic Airports. Perth city centre is a 5-minute drive away.

Each spacious guest room features natural light, high-tech entertainment facilities, plush furnishings, a large executive desk area and large private bathrooms.

Guests have access to the resort-style pool area, 24-hour casino and a theatre. The selection of world-class restaurants and bars includes Neil Perry’s Rockpool Bar and Grill.

There is a fully equipped fitness centre. The pool area is surrounded by sun loungers and is home to the al fresco Poolside Bar and Grill

Rooms: 9

Facilities of Crown Metropol Perth

Activities

• Billiards

Food & Drink

• Restaurant
• Room service

• Bar

Pool and wellness

• Fitness centre
• Indoor pool

• Outdoor pool

• Outdoor pool (all year)
• Swimming Pool

Reception services

• 24-hour front desk
• Newspapers
• Tour desk

• Luggage storage
• ATM/cash machine on site

• Concierge service

Entertainment and family services

• Babysitting/child services
• Casino

• Nightclub/DJ

Cleaning services

• Laundry
• Dry cleaning

• Ironing service

Business facilities

• Meeting/banquet facilities
• Business centre

• Fax/photocopying

Shops

• Barber/beauty shop
• Gift shop

• Shops (on site)

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• VIP room facilities

• Lift
• Heating

• Air conditioning

Safety & security

• Safety deposit box

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed

• Hand sanitizer in guest accommodation and key areas

• First aid kit available
• Access to health care professionals

Physical distancing

• Cashless payment available

• Physical distancing rules followed

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines

• Guest accommodation is disinfected between stays

• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation

• All plates, cutlery, glasses and other tableware have been sanitized

• Delivered food is securely covered

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Public parking is possible at a location nearby (reservation is not needed) and costs AUD 50 per day.

Policies of Crown Metropol Perth

These are general hotel policies for Crown Metropol Perth. As they may vary per room type; please also check the room conditions.

Check-in

From 15:00 hours

Check-out

Until 11:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

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Children and extra beds

Free!Up to three children under 18 years stay free of charge when using existing beds.

There is no capacity for extra beds in the room.

The maximum number of total guests in a room is 4.

There is no capacity for cots in the room.

Pets

Pets are not allowed.

Accepted credit cards

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• Mastercard
• Visa
• UnionPay credit card
• Eftpos
• Diners Club
• American Express

The property reserves the right to pre-authorise credit cards prior to arrival.

Important information

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Please note that there is a 1.2% charge when you pay with a credit card.
Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking.
You must show a valid photo ID upon check in. This will be recorded by the property.
For guests paying with cash, EFTPOS or debit card, upon check-in a payment for accommodation is required in full (if not prepaid in advance).
Purchases made throughout the stay must be paid for when ordered.
Please note that cash refunds will be returned to the guest who supplied the photo ID upon check in. Card refunds may take between 3-10 working days to process and pre-authorisation releases take up to 31 days to process.
Please note that requests for early check-in is subject to availability and will not be guaranteed, unless the room is reserved for the night prior to arrival, which will incur an additional night's charge.
Requests for late departures are subject to availability on check-out, however can be guaranteed if booked prior to arrival. For further information, please contact the property in advance, using the contact details found on the booking confirmation.
Please note that room preferences including smoking or non-smoking, floor level or view cannot be guaranteed and are subject to availability.
Please note that smoking in a non-smoking room will result in a cleaning fee being charged.
All guests must sign the property's Terms of Stay.

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